Is Graphs not working for anybody else?

Question

When I go to my repo and click Graphs on the left, https://bitbucket.org///addon/bitbucket-graphs/graphs-repo-page my page is stuck at "Wait, retry, or cancel?" I've let it run for a long time and it still doesn't stop, loading? I guess? I don't know what it's doing. Displaying a graph isn't it though.

Ben · Answer

Hey guys, just an update.

We have received information from the vendor that the legacy Bitbucket Graph App was developed by the vendor Stilltsoft. The vendor has discontinued support for the old version of their plugin. The new app Awesome Graphs for Bitbucket is available from the Marketplace here. Please install the new App and that should work for you as per our requirements.

You can reach out to the vendor of the App Stilltsoft if you have any further questions.

Cheers!

- Ben (Bitbucket Cloud Support)

Ben · Answer

Hey @Erlend is there any option for deleting this app from Workspace Settings > Installed Apps?

This is a good place to check the current apps that are installed, you can then lookup the apps on our Marketplace - if they are not present they are not likely still being supported by the third-party responsible for them and have been removed:
https://marketplace.atlassian.com/addons/app/bitbucket

I cannot find this app anymore, so therefore we can presume that it has been removed - I would suggest removing it from Workspace Settings (only an admin  can perform this) and then installing an alternative.

Cheers!

- Ben (Bitbucket Cloud Support)

Erlend · Answer

In localstorage I see an entry for bitbucketgraphs.herokuapp.com. There is nothing at this url, so this is probably an addon that was removed at some point. Sadly, I'm unable to remove the menu entry in Bitbucket.