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I am unable to change the Status through API

Venkata Sagar Ganesh Rao Mahendrakar

Hello

When i am trying to change the status from Resolved to Reopen in Jira through API(POSTMAN) . I am getting below error response. Can someone please help me

{
"errorMessages": [],
"errors": {
"status": "Field 'status' cannot be set. It is not on the appropriate screen, or unknown."
}
}

Accepted answers

All comments

Alex Koxaras -Relational-

Hi @Venkata Sagar Ganesh Rao Mahendrakar

Which request are you trying to send? Just to change the Status field? I think what you are looking for is to transition the issue.

Venkata Sagar Ganesh Rao Mahendrakar

Hi @Alex Koxaras -Relational-

Thank you for the quick reply!!

Yes, we need to transition the issue from Resolved to Reopen.

Could you please help me!!

Thanks

Sagar

Alex Koxaras -Relational-

Try this request https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issues/#api-rest-api-3-issue-issueidorkey-transitions-post

Alex Koxaras -Relational-

If the above, which is for cloud, doesn't work then use the following:

/rest/api/2/issue/ISSUE_ID/transitions

Replace the ISSUE_ID with the eerr... issue id.

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