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How ca I make a custom field mandatory based on value of another custom field

Sharon Curtis_jrzg78

I need to configure two custom fields to be mandatory based on another filed value at creation of account issue type.

Please provide any helpful instructions on how to set this up in Jira software server.

Thanks

Sharon

Accepted answers

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Fabian Lim

Hi @Sharon Curtis

Out of the box this is not possible. For server you will have to use plugins such as Dynamic forms, scriptrunner, or powerscripts for Jira. The last two require some scripting.

Regards

Georgia Beckers

Hi Sharon. Does it need to be a standard issue type? I would recommend the use of a form if it's suitable for your situation, as you can have the conditional formatting

Amelie Winkler _Appfire_

Hi @Sharon Curtis – Amelie from the Power Scripts team here. If you went down the Power Scripts route, you could solve your use case either via a Validator or via Live Fields.

Here is an example of a validator (however, please note that it would work for transitions only, so, for example, it wouldn't work on the edit screen):

Here's an example of how to do it with Live Fields.

Let me know if you have any further questions or feel free to reach out to our support team who could help you set it up.

Best,

Amelie

Sharon Curtis_jrzg78

This is the script I have setup and its not working. Can anyone provide any assistance.

//Role type script
<script type="text/javascript">
priority = document.getElementById('customfield_10302);
if ('customfield_10302) {
target = document.getElementById('customfield_12200);
// Set Role Type Field to not required when the Accounts value is not FC USGOV Account (SAT/PROD)
if (priority.value != 10413) {
targetField.setRequired(false);
}
priority.onchange=function() {
// Set Role Type Field to required when the Accounts value is FC USGOV Account (SAT/PROD)
if (this.value == 10413) {
targetField.setRequired(true)
} else {
// Set Role Type Field to not required when for everything else. This is a cover all.
targetField.setRequired(false);
}
}
}
</script>

Sharon Curtis_jrzg78

Hi @Amelie Winkler _Appfire_,

Where does the script get implemented within Jira project configuration.

Thanks

Sharon

Sharon Curtis_jrzg78

@Georgia Beckers Yes

Amelie Winkler _Appfire_

Hi @Sharon Curtis – you would implement the script within the SIL Manager. Check out our Power Scripts master class which will help you get started.

If need help setting up your script, our 24h support team can always help you out!

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