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unable to find project to create link issue

paul yip_3x4n2r

I create a Service management project. E.g. ProjectA

want to create link issue from other projects to this project.

E.g. ProjectB want to create link issue to ProjectA, however, in ProjectB >> click create link issue >> cannot find ProjectA.

Already set permission "Browse" and "link issue", still not work.

any idea to troubleshoot?

Accepted answers

Alex Koxaras -Relational-

Hi @paul yip

You don't create links between projects, but rather links among issues.

So you can link an issue of project B to one (or multiple, and vice versa) issues of project A.

All comments

Alex Koxaras -Relational-

Hi @paul yip

You don't create links between projects, but rather links among issues.

So you can link an issue of project B to one (or multiple, and vice versa) issues of project A.

paul yip_3x4n2r

yes.

want to link issue to from Project B to Project A.

in Project B >> click "create link issue" >> cannot find Project A >> unable to create link issue.

Alex Koxaras -Relational-

@paul yip did you try to type an issue number from project A? The drop down suggest issues are limited to about 20 results.

paul yip_3x4n2r

with permission "Service Desk Team" is able to search issue / created link issue.

other permission user "service Desk issue creator" / "Service Desk Customor" are not able to create link issue / search issue.

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