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Portal invitation email

Katerina Moucha

How can I edit the email invitation template that gets sent to a customer added in an organization?

Accepted answers

Hi @Katerina Moucha ,

Go to your JSM project settings --> Customer notification.

You can find the customer invited template. Modify it as per your requirement.

Direct url will be https://<baseURL>/jira/servicedesk/projects/<PROJECTKEY>/settings/customer-notifications

All comments

Hi @Katerina Moucha ,

Go to your JSM project settings --> Customer notification.

You can find the customer invited template. Modify it as per your requirement.

Direct url will be https://<baseURL>/jira/servicedesk/projects/<PROJECTKEY>/settings/customer-notifications

Katerina Moucha

@Rilwan Ahmed thank you!

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