We met with some of your developers last quarter, and they gave a logical explanation as to why webhooks don't get fired for some activities in jira, sometimes.
Could you please point us to the right documentation for the same.
@Sangeetha Umesh Welcome to the Atlassian community
Here is the documentation that identified the specific events that trigger Webhooks https://developer.atlassian.com/cloud/jira/software/webhooks/
Best regards,Brant
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