Disabling Logging Time on an issue [Tempo]

ChiakiOwns

Good morning!

 

I have taken over the technical support for the time logging process of a medium scale project. We currently want to streamline the whole process as it wasn't executed very clean in the past.

So in the past we had task X and i.e. 5 workers who were each doing the exact same task for the project. But the company had 5 different tickets, each called the same name for each of the individual workers (don't ask me why please). 

Now I have created one task where all 5 of these workers should now log their time. The thing is, we have a lot of people who still log their time on these old tasks and honestly it would be such a huge time investment going to every single one of them each time it happens until it stops. Also I don't want to treat them like children as it is not their fault that this time logging process is a bit all over the place.

Now for my question: Can I somehow disable the ability for people to log their time on specific tasks? Any ideas how I should procceed? 

 

Thank you for your help and have a nice Day!

Julia

Susanne Götz _Tempo_

Hi @ChiakiOwns

There is no Tempo-specific solution to this problem, but you might be able to solve this problem with native JIRA options.

- Create a security scheme and use it for these issues (https://confluence.atlassian.com/adminjiraserver/configuring-issue-level-security-938847117.html).
With a security scheme, you can hide the issues from users. They have no longer access to view and log time on issues with a security level set. 

- Move the issues to a specific workflow status and restrict logging time on issues in this status (https://confluence.atlassian.com/jirakb/how-to-restrict-log-work-on-a-specific-status-834225982.html). 
Users will then be able to view the issue but not be able to log work. 

Best regards,
Susanne Götz
Tempo team