can't find existing issue filters

Question

Hi, Although they exist, I can't find issue filters (JQL filters) by their name. 1. I have admin permissions and have access to all projects and filters or anything else, so this isn't a permission issue. 2. I confirmed these issue filters exist via the Jira Server DB (using the searchrequest table). 3. Tried to find these filters in all 3 methods, in all 3 I couldn't find the filters: a. JQL search: filter="" b. using "Manage Filters" search searching for the filter name of partial name c. searching via "Shared Filters" via the administration of Jira GUI I can find the IDs of the filters and then use filter= but regular users won't find the IDs. I someone familiar with this issue? looking for a tip how I can debug it... Thanks!

Elyashiv Grosser · Answer

Hi @Sayed Bares [ServiceRocket] ,

* If you create a new filter, can you search for them by name?

yes, if someone creates, I can see the newly created filter. The problem is for previous filters, created in the last few months.

* If you use IDs, does it return the correct filter results?

If I use IDs, I see the correct results,

Is this happening to a specific filter?

No it's not happening for a specific filter.

Sayed Bares [ServiceRocket] · Answer

Hi Elyashiv,

* If you create a new filter, can you search for them by name?
* If you use IDs, does it return the correct filter results?
* Is this happening to a specific filter?* If so, can you share the filter name?

I'd also suggest rebuilding your search indexes in case of an indexing issue.