Hi,
Since one week, I abruptly stopped receiving any e-mail from BitBucket. I don't get commit updates, placed comments, invites or mentions. They are not in my spam.
Regards,
Krishna Chaitanya
G'day Krishna!
Welcome to the Bitbucket Cloud Community!
I have checked your email address and found it present in our suppression list as we received the following SMTP bounce from your mail server:
550: 550 5.4.1 Recipient address rejected: Access denied. AS({hex}) [MAXIND01FT023.eop-IND01.prod.protection.outlook.com]
I have since removed your email from this list, in future - to prevent this from happening again, I would suggest asking your mail administrator to whitelist our email accounts:
noreply@am.atlassian.comno-reply@atlassian.comnoreply@mailer.atlassian.comnotifications-noreply@bitbucket.org
Hope this helps.
Cheers!
- Ben (Bitbucket Cloud Support)
Hey Ben,
Everything working well. Thank you very much.
No problem Krishna!
Happy to help
Hey @Ben I am facing the same issue from almost similar time, while I have asked my org IT team to whitelist the provided email accounts, can we please check if my email in is the suppression list.ThanksAnil
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