How to create automatic Jira tickets from a slack channel with errors?

Javanshir Mustafayev _ HIT

I have a slack dev alerts channel:

Where the devs wish to have:

Input data - message with alertname equal to DriverIsDead or VpnConnectionLost in dev-alerts channel
Output is a Jira ticket with a specified issue type in the JIRA project. The name of the ticket contains the connector and alertname fields from the message (in any human or machine-readable format. e.g. Dragon Mart 2 Connector: DriverIsDead, because I would like the script not to create a new ticket if there is already an open ticket with the same name)
How can this be achieved?

Stefan Salzl

Hi @Javanshir Mustafayev _ HIT 

one question that comes to my mind is:
How do messages appear in slack:m/ where do they come from?

Is it needed to go from 1 system to slack and then from slack to jira? Or could data grabbed from the same system? 

Best
Stefan