Cannot modify system field in issue view

Question

Dear All,

I'm Jira Admin for Data Center and Server Version of Jira 8.20 in my company.

We've that issue that we cannot modify certain system field "Component" in issue view.

The field is mapped to all relevant screens "Create" "Edit" and "View"

It is possible in Issue-View to modify all fields e.g Affected Version, Priority etc. but the pencil does not appear for the "Components" view.

There is no script running behind or something.

I would appreicate your support

Thank you in advance

John Funk · Answer

And you see the Components field, but it not letting you update it?

And you have verified that the Components field is on the Edit screen?

If yes to all of that, I would check the workflow properties for the workflow to see if any code has been placed there.

Semo Hotan · Answer

Hi thank you for prompt feedback.

So I just want to select predfined component items - not creating new component items.

field to change values or select values? thas my purpose

John Funk · Answer

Hi Semo - Welcome to the Atlassian Community!

When you say that you cannot modify the Component field, do you mean that you cannot edit the field to change values or select values? Or do you mean that you want to add totally new values to the list of Components?