I want to show a field as per the above field choice in JSM

Question

Hi,

I want to show a Other Description field if i select Services/System Other only not in all the situations.

Services/System (Drop down)---Syetem1

System2

Other

Cloud system

Other--Text field should be visible if i select Service/System as Other

Please find the attached screenshots

Alex Koxaras -Relational- · Answer

Hi @Sreenadh

You can achieve what you want with Forms https://support.atlassian.com/jira-service-management-cloud/docs/use-forms-in-jira-service-management/

There isn't another way to achieve that in cloud. If you were in server, then you could achieve that with scriptrunner's behaviours.

Sreenadh_5t0th7 · Answer

Sure,

Could you please let me know how to use the Script runner thing in the particular scenario.

Thanks,

Amélie Duplany · Answer

Ok, as a matter of fact with cascading list you can just add select list and not text field.

Natively in Jira it won't be possible
You have to use addons like scriptrunner