Stop emails to 1 specific user

Question

We have a service account thats linked to a monitoring email. However, this account is also used for several automations in our Jira environment. Is there any way in Jira to either A: Stop emails from going out to that 1 specific user, or B: Stop that one specific user from being added as watcher?

In advance, thank you.

roger_alling · Answer

The user in question is the buildt inn "Jira Servicedesk Owner" account. Will it cause any issued with licensing ect if I change the email for that user inside Jira?

Fabio Racobaldo _Catworkx_ · Answer

Hi @roger_alling ,

unfortunately, you can't stop email for a specific user. You can change user email and make it invalid.

Fabio