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Submit Form without logging in

Josey Varughese

Hi,

I am setting up a team-managed business project, which is a ticketing system for our department. I have created a form so that issues can be created using the form. Only my team has access to this Jira project but the form needs to be used by the entire company. Is there a way to do this without having them log in? Is it possible for me to allow anyone with our domain can send this form?

Accepted answers

Karim ABO HASHISH

Hello Josey, you may try the below approach

Give "Anyone on the web" the create issue permission
Add text field "Email Address" to the creation form and make it mandatory
Add workflow validation "Regular Expression Check" for email address field to check the field format against the below expression

^[A-Za-z0-9._%+-]+@mydomain\.com$

All comments

Karim ABO HASHISH

Hello Josey, you may try the below approach

Give "Anyone on the web" the create issue permission
Add text field "Email Address" to the creation form and make it mandatory
Add workflow validation "Regular Expression Check" for email address field to check the field format against the below expression

^[A-Za-z0-9._%+-]+@mydomain\.com$

Josey Varughese

Hey Karim,

Thank you for your response. I apologize but I am a novice with Jira. I have only used Jira before, but this is my first time setting it up. I only have 3 access types for the Team-Managed Project. Open, Limited, and Private. Open being the most open, it only allows people within the Jira site to access it. What you described is exactly what I what but after lots of searching, I don't think that is available in my Jira product.

Any help is greatly appreciated.

Thank you

Karim ABO HASHISH

hi Josey,

allow anonymous access should be available in the standard plan subscription and it is called public. try the below article it should help you with setting anonymous access

https://support.atlassian.com/jira-cloud-administration/docs/allow-anonymous-access-to-projects/

Karyna Tyrnavska _SaaSJet

Hi, @Josey Varughese !

You can use Smart Jira Forms add-on to solve your case. My team has developed it to collect information in Jira and share forms with external users via link

Karim ABO HASHISH

hi @Josey Varughese let me know if you still need further assistance.

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