Option in resolution field must force other fields

Question

We need to create an automation so that when an option in the resolution field is selected (Ex: Completed), some custom fields appear and set as mandatory.
We made a script, but as the Resolution field is a standard system field, this automation is not working.
Could you help me to assemble this script?

Ram Kumar Aravindakshan _Adaptavist_ · Answer

Hi @Yuri Edward Schulze

For your requirement, you need to use a Server-Side Behaviour for the Resolution field to ensure that the Behaviour will trigger only when a change is made to the Resolution field.

Below is a sample code for your reference:-

import com.onresolve.jira.groovy.user.FieldBehaviours
import groovy.transform.BaseScript

@BaseScript FieldBehaviours behaviours
def resolution = getFieldById(fieldChanged)
def resolutionValue = resolution.value.toString()

def comment = getFieldById('comment')
comment.required = false

if (resolutionValue == 'Done') {
    comment.required = true
}

Please note that the sample code provided above is not 100% exact to your environment. Hence, you will need to make the required modifications.

Below is a screenshot of the Behaviour configuration for your reference:-

I hope this helps to answer your question. :-)

Thank you and Kind regards,

Ram

Fabio Racobaldo _Catworkx_ · Answer

Hi @Yuri Edward Schulze ,

you can use a behaviour for this purpose.

Resolution filed can be retrieved using :

def resolution = getFieldById("resolution")

if("Done".equalsIgnoreCase(resolution.getValue())){

...

}

Hope this helps,

Fabio