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VM with JIRA install crashed...

Jean-Luc Ernandez

Hi,

My VM with Jira Software crashed.

Impossible to recever my backup. I have to reinstall from scratch.

But the licence file is not carrect anymore.

How can I resolve this issue please ?

Best Regards,

Accepted answers

Robert Wen_Cprime_

Your license should be available at https://my.atlassian.com if you're the technical or billing contact.

All comments

Robert Wen_Cprime_

Your license should be available at https://my.atlassian.com if you're the technical or billing contact.

Jean-Luc Ernandez

Hi, thanks Robert.

The liccense is available but built on the old ServerId...

Best Regards,

Robert Wen_Cprime_

Here are some instructions for setting the server ID so it matches the license.

https://community.atlassian.com/t5/Jira-Core-Server-questions/How-to-change-Server-ID-for-already-licensed-JIRA-and-which-is/qaq-p/824044

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