In Jira Service management change request i can see only mandatory fields in the form

Sreenadh_5t0th7

Hi,

In Jira Service management change request i can see only mandatory fields in the form.

I want to see non mandatory fields as well in the form kindly help me out on the same.

please find the attached screenshots for your reference.

Thanks,

Trudy P Claspill

This post appears to be a duplicate of

https://community.atlassian.com/t5/Jira-Service-Management/Can-some-one-will-help-me-on-change-request-i-can-see-only/qaq-p/2166999