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Restore project from server back-up

Dorothy Callahan

Good morning,

We are attempting to restore a Jira Software project using our server backup file. We are receiving the following error and don't know what's needed to clear that error.

Thanks

SNACS Import Error Msg 20221018.png

Accepted answers

Hi @Dorothy Callahan

This KB Article should help with the issue you are facing.

Thanks,

Tim

All comments

Hi @Dorothy Callahan

This KB Article should help with the issue you are facing.

Thanks,

Tim

Dorothy Callahan

Thank you! I will post outcome after applying steps outlined.

Dorothy Callahan

Good morning,

Using the article referenced in answer above, we successfully restored our Jira Software project!

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