nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Strange unexplained pop-up warnings for a number of users

Pete P_lbwqsx

Some of my users are getting the pop-ups this morning. I am the system admin and don't see the pop-ups myself. Not all see the top message but others see just the bottom message.

"Your access to Atlassian Support and new releases for one or more of your applications will expire soon. Show details"

When clicking the "Show details" link users are taken to the log-in screen again.

Accepted answers

Tim Perrault

Hi @Pete P

That 2nd message will appear if your license is about to expire. Check the license and see if it needs to be renewed.

https://YOURSITE/plugins/servlet/applications/versions-licenses

All comments

Tim Perrault

Hi @Pete P

That 2nd message will appear if your license is about to expire. Check the license and see if it needs to be renewed.

https://YOURSITE/plugins/servlet/applications/versions-licenses

Pete P_lbwqsx

Thanks @Tim Perrault I see our license is good until 15-Jan 23. Why would only some users see this message?

Tim Perrault

Check your plugins and see if they have any licenses that are expiring https://<YOURSERVER>/plugins/servlet/upm?source=side_nav_manage_addons . The only users who should see those message are users with global administrative access. Check what groups have ADMIN access on this page in your setup https://<YOURSERVER>/secure/admin/ApplicationAccess.jspa

Pete P_lbwqsx

Thanks @Tim Perrault I updated all my add-ins/apps last Friday. Maybe it is standard users get the message 60 days prior to expiration.

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

server

jira-software

jira-software-server