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I need to get in contact with Jira support ASAP. What can I do?

Henriette Humlum

I need to get in contact with Jira support ASAP. They have not returned on my request for invoice, and my teams free trial runs out today!

Accepted answers

__ Jimi Wikman

Have you tried the Support page already?

https://support.atlassian.com/

You can also try the Atlassian Twitter account to see if they can assist?

https://twitter.com/AskAtlassian

All comments

__ Jimi Wikman

Have you tried the Support page already?

https://support.atlassian.com/

You can also try the Atlassian Twitter account to see if they can assist?

https://twitter.com/AskAtlassian

Henriette Humlum

Thanks, but yes, I tried. The problem is, that I'm not signed as the owner (another team member is), so I can not pay - free trail ends today. And Atlassian has not returned my inquiry. Will try Twitter, thanks:)

__ Jimi Wikman

I hope you get that sorted. Financial issues are no fun

Henriette Humlum

Thanks, but Atlassian support is hopeless

Do you know - will all data be deletet if not payed before trial runs out? Or is it possible to get acces afterwards?