HOW CAN I AUTOMATE REMINDER

Question

I WANT TO SEND A REMINDER TO THE ASSIGNEE BEFORE THE DUE DATE IS APPROACHING BUT I AM NOT ABLE TO DO IT I HAVE WRITTEN THE AUTOMATION BUT IT IS NOT WORKING. CAN ANYONE HEL
P ME

Bill Sheboy · Answer

Hi @Karyna Tyrnavska _SaaSJet

When recommending a marketplace vendor product, please ensure that you disclose your affiliation to that vendor in your post wording. For more information about this, please see:

Atlassian Community online guidelines for Marketplace and Solution Partners

https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Atlassian-Community-online-guidelines-for-Marketplace-and/ba-p/689723

Kind regards,
Bill

Karyna Tyrnavska _SaaSJet · Answer

Hi, @Chessensei !

I suggest you try Reminders for Jira issue if you`re ok with Atlassian plug-ins. You can automatically remind users when the time comes via a comment in the issue.

Rilwan Ahmed · Answer

Hi @Chessensei ,

Welcome to the community !!

Is the Automation rule failing with some errors or not executing for the required tickets ?

Also try using 
dueDate >= Now() 
duedate >= -24h