Is Xray possible to be used in intranet?

Question

We have jira in intranet and we want to add Xray

I get a trial version and license key and send both into the intranet

But it keep saying the key is invalid. Does it require access to internet to verify the key?

xiyanh · Answer

Thank you for replying

Well I am using Chinese version. It says make sure the license key including line break is the same with the info provided. I am sure they are the same.

Sloan Niklas Becker · Answer

Hi @xiyanh

Jira doesn't need a connection to the Internet to verify licenses. Can you show us the full error message?

Best
Sloan