Restrict access to issues

IPF Digital AS

Hello,

I have ridden planty amount of articles about restricting access to issues in JIRA for users. Unfortunately it still doesn't work. I would like to achieve:

User is able to see inly incidents where he is:

• assigned to
• reported
• exists in group which has permission to browse project

 

Could you help me? Provide some additional articles or instructions?

We are using below products:

-JIRA Service Desk 3.1.8

 -JIRA Software 7.1.7 

 

Thank you in advance for help.

Tymoteusz

 

Nic Brough -Adaptavist-

We don't know what you've read or done already, so we'd probably end up pointing you at stuff you may already have read.  And, you need to define "it doesn't work" (because it does if you follow the instructions)

However, we can walk you through it.  Can you do two things with the project settings:

1. Go to the Admin -> Permission Scheme and read the line that says "browse project".  Tell us exactly what that line says (we don't need the other permissions)
2. Go to Admin -> Roles and tell us what users and groups are in which roles for that project.