Time to SLA - resolution time

Arkadiusz Baka_zk82kd

How to create custom field with time to resolution for specific statuses? It's possible i time to SLA? I don't need set a SLA i only want to get time and show it in issue navigator

Project is in Jira Software

Tuncay Senturk _Snapbytes_

Hi @Arkadiusz Baka 

This is Tuncay working for Appfire, and I'm one of the folks behind Time to SLA.

Yes, it is possible with Time to SLA. However, I'd recommend another app (of our company) for you, I believe it will much better suit your needs. Enhancer Plugin for Jira has great custom fields:

• Time Between: This custom field calculates the time passed between two statuses/events (from opening to resolution, or between any two statuses). Of course, you can use this field to search issues, e.g. "Resolution time" > 5h. 
• Time in Status: tracks the time spent in selected status(es). It can be configured to work against a specific working calendar. You can use this custom field in your searches. e.g. 
  "Time in Review" >= 4d
"Time to Resolution" <= timeSpentBy("5d",&nbsp;"username")
  
• Resolution Time Calculator: works out the amount of time that passed from the creation of an issue to its resolution. Similar to above customfields, you can search
  "JEP - time till resolution" <= "1d 4h" AND "JEP - time till resolution"
  

All fields can be used in the issue navigator, they are searchable, and sortable and you can configure them to work according to your working hours/business calendar.

I hope it was helpful, please let us know if you have further questions.