Webhook not sending notification to Ms Teams channel

Question

Hello the community,

We have a problem that block us, we configured some webhooks that triggered if an event Ticket updated or created ....

But the notifications not sending to Ms teams channel, we don't receive anything.

After a discussion with atlassian support they confirm that jira side all is good we have an error on the Ms teams side but we don't know how to fix that.

Here is the error :

2022-09-30 13:00:12,949+0200 httpclient-callbacks:thread-1268 WARN anonymous     [c.a.webhooks.plugin.PublishTaskFactoryImpl$PublishTaskImpl] Client error - 400 when posting to web hook at 'https://xxxxxx.webhook.office.com/webhookb2/d43f52d4-2cd9-425a-863b-ea19bfb2f35e@bf5c5de1-6a54-4091-a72f-90e32801628c/IncomingWebhook/'

Can anyone please help us to resolve this or give us some advice.

Thanks in advance!

User 500 · Answer

Hello Florian, thanks fro the advance I changed the URL shared.

The message that I shared I took it from the log Jira .

I didn't understand your proposition , because I use the webhook config

I don't undesrtand where I should use The post and the json header ?

Regards,

Florian Bonniec · Answer

Hi @User 500

First; I don' t think you should share such link.

What payload are you sending ?

It should be something like

{'text':'This is my message'}

You also have to send it as POST request.

You need to add the following header

Content-Type application/json

Regards