Assignable issue Permission

Question

Hello Community,

I have one generic Jira user account. I do not want anyone to assign issue to this generic user.

This generic user is present in assignable issue permission scheme and can not be removed from their as we have setup this project in a way that all Jira users have assignable user permission.

Do anyone know how can we only remove that particular generic user from assignable issue permission without affecting existing setup?

Nic Brough -Adaptavist- · Answer

>This generic user is present in assignable issue permission scheme and can not be removed from their

Then you can't do it.  The only way to block them from being an assignable user is to remove them from the permission that lets them be an assignable user..

Pramodh M · Answer

Hi @Dhruvin Patel

We only have a way to configure who gets the permission in the permission scheme.

There is no way we can specify who can't get permission.

What you can do is add the generic user in a separate group and give the group Jira product access.

Now all you need to do is remove the "all logged-in users" permission everywhere in the permission scheme and add the default group "jira-software-users" for permissions

Let me know if this helps

Thanks,
Pramodh