Hi All,
I've been tasked with building our Asset Management schema in Insight.
I've successfully created and linked all relevant objects types etc, and importing data works great.
The next step is that we want our equipment provider to be able to enter asset information in a ticket that gets assigned to them (eg, providing equipment to new hires).
For this example, let's say i want to be able to assign an iPad to a user in an issue, and have the relevant objects updated in Insight.
iPad object name: PAD1
User object name: John Doe
I have created Insight custom fields, and linked them to the corresponding Insight objects.
However, I'm at a loss as to how to force the "assigned to" attribute PAD1 to be "John Doe" after it's entered into the custom fields on the issue screen.
Any help would be greatly appreciated
