Cloning into '/opt/atlassian/pipelines/agent/build'... fatal: Authentication failed for ' https://bitbucket.org/namespace/repo.git/ ' Attempt 1 of 6 failed. Retrying in 1 seconds Cloning into '/opt/atlassian/pipelines/agent/build'... + GIT_LFS_SKIP_SMUDGE=1 retry 6 git clone --branch="stable" --depth 50 https://x-token-auth:$REPOSITORY_OAUTH_ACCESS_TOKEN@bitbucket.org/$BITBUCKET_REPO_FULL_NAME.git $BUILD_DIR

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Why is pipeline runner getting authentication error on cloning repo?

Pratyush Raizada_pa6kgc



<span>Cloning into '/opt/atlassian/pipelines/agent/build'...</span>

<span>fatal: Authentication failed for '<a href="https://bitbucket.org/inchnbrick/inchbrick-website.git/" rel="noopener noreferrer" target="_blank">https://bitbucket.org/namespace/repo.git/</a>'</span>

<span>Attempt 1 of 6 failed.</span>

<span>Retrying in 1 seconds</span>

<span>Cloning into '/opt/atlassian/pipelines/agent/build'...</span><span>+ GIT_LFS_SKIP_SMUDGE=1 retry 6 git clone --branch="stable" --depth 50 <a href="https://x-token-auth:%24REPOSITORY_OAUTH_ACCESS_TOKEN@bitbucket.org/%24BITBUCKET_REPO_FULL_NAME.git" rel="noopener nofollow noreferrer" target="_blank">https://x-token-auth:$REPOSITORY_OAUTH_ACCESS_TOKEN@bitbucket.org/$BITBUCKET_REPO_FULL_NAME.git</a> $BUILD_DIR</span>

Accepted answers

Alex Koxaras -Relational-

Hi @Pratyush Raizada and @Jiří Turyna

There seems to be a problem with bitbucket. Subscribe here https://bitbucket.status.atlassian.com/ for more updates.

All comments

Jiří Turyna

Same problem here

Alex Koxaras -Relational-

Hi @Pratyush Raizada and @Jiří Turyna

There seems to be a problem with bitbucket. Subscribe here https://bitbucket.status.atlassian.com/ for more updates.

calil.amaral

Same here.

This error consumed almost 2h of build time today.

calil.amaral

Thanks for the reference.

Pratyush Raizada_pa6kgc

The issue is fixed, thank Atlassian team!

Theodora Boudale

Hi @calil.amaral and anyone else affected by this issue:

Builds that end in "System error" should not detract build minutes from your workspace.

If you see that this is not the case, or if you manually stopped affected builds during the incident, you can raise a ticket with the support team.

You can create a ticket via https://support.atlassian.com/contact/#/, in "What can we help you with?" select "Technical issues and bugs" and then Bitbucket Cloud as product.

Please provide the URLs of affected builds and we can check if they consumed build minutes, and if so, what options there are for a refund.

Kind regards,
Theodora

Naveen Joseph Gabriel

@Alex Koxaras -Relational- For each step this particular step(build step) takes around 2 minutes of time to complete. I have 3 steps and total time spend is 6 minutes at build step.

Is there anyway to speed up this process?

Байханов Шукурилло

same problem occuring now

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