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Using automation to link issues

Martina Young

Hi,

I'm wondering if anyone can help me . I'm trying to see if I can create an automation rule to link issues together based on a value in one of the custom fields.

The custom field contains a unique issue number and I would like that issue to be linked with the current issue.

When an issue is created and issue number field is not empty, copy the value, look up the issue and if it's equal to link issues together.

Is this possible?

Thanks

Accepted answers

Mark Segall

Hi @Martina Young - Yes this should be possible. It would look something like this:

TRIGGER: Issue Created
CONDITION: YOURCUSTOMFIELD Is not empty
ACTION: Link issues
- Select the desired link type
- {{issue.YOURCUSTOMFIELD}}

All comments

Mark Segall

Hi @Martina Young - Yes this should be possible. It would look something like this:

TRIGGER: Issue Created
CONDITION: YOURCUSTOMFIELD Is not empty
ACTION: Link issues
- Select the desired link type
- {{issue.YOURCUSTOMFIELD}}

Martina Young

Hi @Mark Segall
Thanks for your response.

I have used add comment action as issue can not be found with digits only and must include project reference (SSRCE).

Error linking issues

: At least one of 'id' or 'key' is required to identify an issue.

I have used Add comment action as custom field only contains the number and it will not find related issue.

Martina Young

Jira rule.JPG

Mark Segall

Since your target project is static, you should be able to avoid the whole branch by doing this with your link:

SSRCE-{{issue.Early Engagement ticket number}}

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