Unable to push via ssh

Question

I started getting this issue again

remote: [ALERT] Your push failed because the account '**********' has exceeded its
remote: [ALERT] user limit and this repository is restricted to read-only access.
remote: [ALERT] To restore write access, ask an account administrator to upgrade their plan.
remote: [ALERT] For more info:
remote: [ALERT] https://confluence.atlassian.com/x/MAFgDQ

Theodora Boudale · Answer

Hi @venugopal pottu,

If your billing plan has been downgraded multiple times, I would suggest creating a ticket with our Customer Advocate team and

- share the URL of the Bitbucket workspace where this has been occurring
- ask if they can give you more info on why the issue occurs
- ask how to work around this issue

You can create a ticket with the team via https://support.atlassian.com/contact/#/, in "What can we help you with?" select "Billing, payments, and pricing", in "Select a topic" select "Problems with a payment or credit card" and then share the info/questions I mentioned above. The ticket will be visible only to you and Atlassian staff.

Kind regards,
Theodora

Nic Brough -Adaptavist- · Answer

You'll need to remove some users, or upgrade your licence level.