Attachment Section not shown in Chrome

Question

Actually we are not able to see our attachment section when we open Tickets in Chrome. If we open it in Safari / Firefox, the Section is shown.

So it is not an administrational Issue I guess.

What is also interesting.

When I write a comment into this Ticket and save this comment, the section ist shown again. - After relaoding the Ticket the section is gone again.

Any good ideas?

Damien GENIX · Answer

Hi René,

I come across the same problem as you reported: I can't see Attachments section in Edge, Chrome and Chromium, but I can see it in Firefox.

I didn't have the problem few weeks ago.

Any solutions?

John Funk · Answer

I would go ahead and open a support ticket with Atlassian to see if they can help. Please post the resolution back here so it will help future readers of the post. Good Luck!

https://support.atlassian.com/contact/#/

René Kudling · Answer

Yes, but problem still exists, even without any extension.