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search a feature to change the issuetype

Ronald Kopecky

hi community

in my jira cloud instance I have four different issue types. the first issue type is a global and unspecific category. a filterlist shows (structure view) the issues with this issue type.

now I search a simple solution to change the issue type to another but without the jira assistent. only one click should change the issue type.

Is there a possibility for this known?

Accepted answers

Fabio Racobaldo _Catworkx_

Hi @Ronald Kopecky ,

in my opinion the best way to do that is through a move operation. JIRA assistant is necessary beacause, changing the issue type you could have impact at field and workflow level so you should provide some information during that operation.

Hope this helps,

Fabio

Nic Brough -Adaptavist-

There are two ways to change the issue type.

1. If the issue type field is placed on the "edit" screen, you can directly edit the issue type as though it is a simple select-list field. You can only do this if the source and target issue types are configured identically

2. By using "move issue"

This is because issue type is not a simple field, it's an inherently structural thing. All the configuration hangs off the issue type. If it were a house, a change of issue type is not something like "new furniture" or "change colour scheme", it's "change from a semi-detached to terraced"

All comments

Fabio Racobaldo _Catworkx_

Hi @Ronald Kopecky ,

Hope this helps,

Fabio

Nic Brough -Adaptavist-

There are two ways to change the issue type.

2. By using "move issue"

Ronald Kopecky

Hi Nic

all of my issue types are in the same project and within the same workflow and in the same schema. But I don't have a issue type field in my edit form? I don't know why?!

Nic Brough -Adaptavist-

You'll need an administrator to add the issue type "field" to the edit screen for the issue type

Ronald Kopecky

thx for all answers

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