nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Not able to start JIRA

IATVirtusa Virtusa

Can't able to start my JIRA

below you can find logs

2022-09-06 10:20:05,911+0000 JIRA-Bootstrap INFO [c.a.j.instrumentation.external.DatabaseExternalGauges] Installing DBCP monitoring instruments: DatabaseExternalGauges.JiraDbcpInstruments[instruments=[DBCP_MAX, DBCP_ACTIVE, DBCP_IDLE],objectName=com.atlassian.jira:name=BasicDataSource]
2022-09-06 10:20:06,208+0000 JIRA-Bootstrap INFO [c.a.jira.startup.JiraStartupLogger] Running Jira startup checks.
2022-09-06 10:20:06,223+0000 JIRA-Bootstrap FATAL [c.a.jira.startup.JiraStartupLogger] Startup check failed. Jira will be locked.
2022-09-06 10:20:07,443+0000 JIRA-Bootstrap INFO [c.a.jira.startup.LauncherContextListener] Startup is complete. Jira is ready to serve.
2022-09-06 10:20:07,451+0000 JIRA-Bootstrap INFO [c.a.jira.startup.LauncherContextListener] Memory Usage:
---------------------------------------------------------------------------------
Heap memory : Used: 247 MiB. Committed: 560 MiB. Max: 2024 MiB
Non-heap memory : Used: 72 MiB. Committed: 88 MiB. Max: 1536 MiB
---------------------------------------------------------------------------------
TOTAL : Used: 319 MiB. Committed: 648 MiB. Max: 3560 MiB
---------------------------------------------------------------------------------
2022-09-06 10:20:07,453+0000 localhost-startStop-1 INFO [c.a.jira.startup.DefaultJiraLauncher] Stopping launchers
2022-09-06 10:20:07,463+0000 localhost-startStop-1 ERROR [o.a.c.c.C.[Catalina].[localhost].[/]] Exception sending context destroyed event to listener instance of class [com.atlassian.jira.startup.LauncherContextListener]
java.lang.NullPointerException
at com.atlassian.jira.startup.ClusteringLauncher.stop(ClusteringLauncher.java:49)
at com.atlassian.jira.startup.DefaultJiraLauncher.stop(DefaultJiraLauncher.java:198)
at com.atlassian.jira.startup.LauncherContextListener.contextDestroyed(LauncherContextListener.java:212)
at org.apache.catalina.core.StandardContext.listenerStop(StandardContext.java:4811)
at org.apache.catalina.core.StandardContext.stopInternal(StandardContext.java:5467)
... 3 filtered
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at java.lang.Thread.run(Thread.java:750)

Accepted answers

All comments

Jack Brickey

Hi @IATVirtusa Virtusa , you have listed this as Cloud but I suspect this is inaccurate? You should not see this in the Cloud provided Audit logs. Can you clarify?

IATVirtusa Virtusa

We installed on Azure windows Instance

Inside this folder i find these logs only

E:\Program Files\Atlassian\Jira\logs

Dirk Ronsmans

i've removed the Cloud tags. Just because it's on a Cloud infrastructure it's actually a Server/DC version of the software instead of the Cloud version.

In the logs I see

2022-09-06 10:20:07,443+0000 JIRA-Bootstrap INFO [c.a.jira.startup.LauncherContextListener] Startup is complete. Jira is ready to serve.

so it is starting and should be up and running.

You mention it doesn't start what do you mean? If you go to the url on the machine itself (localhost) does it load? Do you get an error page?

What makes you think it's not starting?

Fabio Racobaldo _Catworkx_

Hi @IATVirtusa Virtusa ,

this is a server/dc instance and not a cloud one. Btw, please could you provide log in JIRA-HOME/logs/catalina.out?

Fabio

IATVirtusa Virtusa

06-Sep-2022 12:31:55.017 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Dmail.mime.decodeparameters=true
06-Sep-2022 12:31:55.018 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Dorg.dom4j.factory=com.atlassian.core.xml.InterningDocumentFactory
06-Sep-2022 12:31:55.019 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -XX:-OmitStackTraceInFastThrow
06-Sep-2022 12:31:55.019 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Djava.locale.providers=COMPAT
06-Sep-2022 12:31:55.020 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Datlassian.plugins.startup.options=
06-Sep-2022 12:31:55.026 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Djdk.tls.ephemeralDHKeySize=2048
06-Sep-2022 12:31:55.026 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Djava.protocol.handler.pkgs=org.apache.catalina.webresources
06-Sep-2022 12:31:55.027 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Xloggc:E:\Program Files\Atlassian\Jira\bin\..\logs\atlassian-jira-gc-%t.log
06-Sep-2022 12:31:55.027 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -XX:+UseGCLogFileRotation
06-Sep-2022 12:31:55.028 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -XX:NumberOfGCLogFiles=5
06-Sep-2022 12:31:55.028 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -XX:GCLogFileSize=20M
06-Sep-2022 12:31:55.029 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -XX:+PrintGCDetails
06-Sep-2022 12:31:55.030 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -XX:+PrintGCDateStamps
06-Sep-2022 12:31:55.030 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -XX:+PrintGCTimeStamps
06-Sep-2022 12:31:55.037 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -XX:+PrintGCCause
06-Sep-2022 12:31:55.050 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -XX:+ExplicitGCInvokesConcurrent
06-Sep-2022 12:31:55.053 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Dignore.endorsed.dirs=
06-Sep-2022 12:31:55.054 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Dcatalina.base=E:\Program Files\Atlassian\Jira
06-Sep-2022 12:31:55.056 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Dcatalina.home=E:\Program Files\Atlassian\Jira
06-Sep-2022 12:31:55.057 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Djava.io.tmpdir=E:\Program Files\Atlassian\Jira\temp
06-Sep-2022 12:31:55.058 INFO [main] org.apache.catalina.core.AprLifecycleListener.lifecycleEvent Loaded Apache Tomcat Native library [1.2.31] using APR version [1.7.0].
06-Sep-2022 12:31:55.058 INFO [main] org.apache.catalina.core.AprLifecycleListener.lifecycleEvent APR capabilities: IPv6 [true], sendfile [true], accept filters [false], random [true], UDS [{4}].
06-Sep-2022 12:31:55.059 INFO [main] org.apache.catalina.core.AprLifecycleListener.lifecycleEvent APR/OpenSSL configuration: useAprConnector [false], useOpenSSL [true]
06-Sep-2022 12:31:55.081 INFO [main] org.apache.catalina.core.AprLifecycleListener.initializeSSL OpenSSL successfully initialized [OpenSSL 1.1.1l 24 Aug 2021]
06-Sep-2022 12:31:55.524 INFO [main] org.apache.coyote.AbstractProtocol.init Initializing ProtocolHandler ["http-nio-8383"]
06-Sep-2022 12:31:55.588 INFO [main] org.apache.coyote.AbstractProtocol.init Initializing ProtocolHandler ["https-openssl-nio-8445"]
06-Sep-2022 12:31:56.062 INFO [main] org.apache.tomcat.util.net.NioSelectorPool.getSharedSelector Using a shared selector for servlet write/read
06-Sep-2022 12:31:56.067 INFO [main] org.apache.catalina.startup.Catalina.load Initialization processed in 1713 ms
06-Sep-2022 12:31:56.081 INFO [main] org.apache.catalina.core.StandardService.startInternal Starting service [Catalina]
06-Sep-2022 12:31:56.082 INFO [main] org.apache.catalina.core.StandardEngine.startInternal Starting Servlet engine: [Apache Tomcat/8.5.72]
2022-09-06 12:32:09,103+0000 localhost-startStop-1 INFO [c.a.jira.startup.JiraHomeStartupCheck] The jira.home directory 'E:\Program Files\Atlassian\Application Data\Jira' is validated and locked for exclusive use by this instance.
2022-09-06 12:32:26,839+0000 JIRA-Bootstrap INFO [c.a.jira.startup.JiraStartupLogger]

****************
Jira starting...
****************

2022-09-06 12:32:27,012+0000 JIRA-Bootstrap INFO [c.a.jira.startup.JiraStartupLogger]

___ Environment _____________________________

JIRA Build : 8.21.1#821001-sha1:e5ecd19b5d835133e03adef04241b558a084b9e3
Build Date : Thu Jan 27 00:00:00 UTC 2022
JIRA Installation Type : Standalone
Application Server : Apache Tomcat/8.5.72 - Servlet API 3.1
Java Version : 1.8.0_341 - Oracle Corporation
Current Working Directory : E:\Program Files\Atlassian\Jira\bin
Maximum Allowable Memory : 1820MB
Total Memory : 907MB
Free Memory : 793MB
Used Memory : 114MB
Memory Pool: Code Cache : Code Cache: init = 33554432(32768K) used = 13379520(13065K) committed = 33554432(32768K) max = 536870912(524288K)
Memory Pool: Metaspace : Metaspace: init = 0(0K) used = 24802016(24220K) committed = 25559040(24960K) max = -1(-1K)
Memory Pool: Compressed Class Space : Compressed Class Space: init = 0(0K) used = 2795288(2729K) committed = 3014656(2944K) max = 1073741824(1048576K)
Memory Pool: PS Eden Space : PS Eden Space: init = 100663296(98304K) used = 94728360(92508K) committed = 652738560(637440K) max = 653787136(638464K)
Memory Pool: PS Survivor Space : PS Survivor Space: init = 16777216(16384K) used = 0(0K) committed = 30408704(29696K) max = 30408704(29696K)
Memory Pool: PS Old Gen : PS Old Gen: init = 268435456(262144K) used = 37958808(37069K) committed = 268435456(262144K) max = 1431830528(1398272K)
JVM Input Arguments : -Djava.util.logging.config.file=E:\Program Files\Atlassian\Jira\conf\logging.properties -Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager -Xms384m -Xmx2048m -XX:InitialCodeCacheSize=32m -XX:ReservedCodeCacheSize=512m -Djava.awt.headless=true -Datlassian.standalone=JIRA -Dorg.apache.jasper.runtime.BodyContentImpl.LIMIT_BUFFER=true -Dmail.mime.decodeparameters=true -Dorg.dom4j.factory=com.atlassian.core.xml.InterningDocumentFactory -XX:-OmitStackTraceInFastThrow -Djava.locale.providers=COMPAT -Datlassian.plugins.startup.options= -Djdk.tls.ephemeralDHKeySize=2048 -Djava.protocol.handler.pkgs=org.apache.catalina.webresources -Xloggc:E:\Program Files\Atlassian\Jira\bin\..\logs\atlassian-jira-gc-%t.log -XX:+UseGCLogFileRotation -XX:NumberOfGCLogFiles=5 -XX:GCLogFileSize=20M -XX:+PrintGCDetails -XX:+PrintGCDateStamps -XX:+PrintGCTimeStamps -XX:+PrintGCCause -XX:+ExplicitGCInvokesConcurrent -Dignore.endorsed.dirs= -Dcatalina.base=E:\Program Files\Atlassian\Jira -Dcatalina.home=E:\Program Files\Atlassian\Jira -Djava.io.tmpdir=E:\Program Files\Atlassian\Jira\temp
Java Compatibility Information : JIRA version = 8.21.1, Java Version = 1.8.0_341

___ Java System Properties ________________

atlassian.plugins.startup.options :
atlassian.standalone : JIRA
awt.toolkit : sun.awt.windows.WToolkit
catalina.base : E:\Program Files\Atlassian\Jira
catalina.home : E:\Program Files\Atlassian\Jira
catalina.useNaming : true
common.loader : "${catalina.base}/lib",
"${catalina.base}/lib/*.jar",
"${catalina.home}/lib",
"${catalina.home}/lib/*.jar"
file.encoding : Cp1252
file.encoding.pkg : sun.io
ignore.endorsed.dirs :
java.awt.graphicsenv : sun.awt.Win32GraphicsEnvironment
java.awt.headless : true
java.awt.printerjob : sun.awt.windows.WPrinterJob
java.class.version : 52.0
java.home : C:\Program Files\Java\jdk1.8.0_341\jre
java.io.tmpdir : E:\Program Files\Atlassian\Jira\temp
java.locale.providers : COMPAT
java.naming.factory.initial : org.apache.naming.java.javaURLContextFactory
java.naming.factory.url.pkgs : org.apache.naming
java.protocol.handler.pkgs : org.apache.catalina.webresources
java.runtime.name : Java(TM) SE Runtime Environment
java.runtime.version : 1.8.0_341-b10
java.specification.name : Java Platform API Specification
java.specification.vendor : Oracle Corporation
java.specification.version : 1.8
java.util.concurrent.ForkJoinPool.common.threadFactory : org.apache.catalina.startup.SafeForkJoinWorkerThreadFactory
java.util.logging.config.file : E:\Program Files\Atlassian\Jira\conf\logging.properties
java.util.logging.manager : org.apache.juli.ClassLoaderLogManager
java.vendor : Oracle Corporation
java.vendor.url : http://java.oracle.com/
java.vendor.url.bug : http://bugreport.sun.com/bugreport/
java.version : 1.8.0_341
java.vm.info : mixed mode
java.vm.name : Java HotSpot(TM) 64-Bit Server VM
java.vm.specification.name : Java Virtual Machine Specification
java.vm.specification.vendor : Oracle Corporation
java.vm.specification.version : 1.8
java.vm.vendor : Oracle Corporation
java.vm.version : 25.341-b10
jdk.tls.ephemeralDHKeySize : 2048
mail.mime.decodeparameters : true
org.apache.jasper.runtime.BodyContentImpl.LIMIT_BUFFER : true
org.dom4j.factory : com.atlassian.core.xml.InterningDocumentFactory
os.arch : amd64
os.name : Windows Server 2019
os.version : 10.0
package.access : sun.,
org.apache.catalina.,
org.apache.coyote.,
org.apache.jasper.,
org.apache.tomcat.
package.definition : sun.,
java.,
org.apache.catalina.,
org.apache.coyote.,
org.apache.jasper.,
org.apache.naming.,
org.apache.tomcat.
server.loader :
shared.loader :
sun.arch.data.model : 64
sun.boot.library.path : C:\Program Files\Java\jdk1.8.0_341\jre\bin
sun.cpu.endian : little
sun.cpu.isalist : amd64
sun.desktop : windows
sun.io.unicode.encoding : UnicodeLittle
sun.java.command : org.apache.catalina.startup.Bootstrap start
sun.java.launcher : SUN_STANDARD
sun.jnu.encoding : Cp1252
sun.management.compiler : HotSpot 64-Bit Tiered Compilers
sun.os.patch.level :
sun.stderr.encoding : cp437
sun.stdout.encoding : cp437
tomcat.util.buf.StringCache.byte.enabled : true
tomcat.util.scan.StandardJarScanFilter.jarsToScan : log4j-taglib*.jar,
log4j-web*.jar,
log4javascript*.jar,
slf4j-taglib*.jar
tomcat.util.scan.StandardJarScanFilter.jarsToSkip : annotations-api.jar,
ant-junit*.jar,
ant-launcher.jar,
ant.jar,
asm-*.jar,
aspectj*.jar,
bootstrap.jar,
catalina-ant.jar,
catalina-ha.jar,
catalina-jmx-remote.jar,
catalina-storeconfig.jar,
catalina-tribes.jar,
catalina-ws.jar,
catalina.jar,
cglib-*.jar,
cobertura-*.jar,
commons-beanutils*.jar,
commons-codec*.jar,
commons-collections*.jar,
commons-daemon.jar,
commons-dbcp*.jar,
commons-digester*.jar,
commons-fileupload*.jar,
commons-httpclient*.jar,
commons-io*.jar,
commons-lang*.jar,
commons-logging*.jar,
commons-math*.jar,
commons-pool*.jar,
derby-*.jar,
dom4j-*.jar,
easymock-*.jar,
ecj-*.jar,
el-api.jar,
geronimo-spec-jaxrpc*.jar,
h2*.jar,
hamcrest-*.jar,
hibernate*.jar,
httpclient*.jar,
icu4j-*.jar,
jasper-el.jar,
jasper.jar,
jaspic-api.jar,
jaxb-*.jar,
jaxen-*.jar,
jdom-*.jar,
jetty-*.jar,
jmx-tools.jar,
jmx.jar,
jsp-api.jar,
jstl.jar,
jta*.jar,
junit-*.jar,
junit.jar,
log4j*.jar,
mail*.jar,
objenesis-*.jar,
oraclepki.jar,
oro-*.jar,
servlet-api-*.jar,
servlet-api.jar,
slf4j*.jar,
taglibs-standard-spec-*.jar,
tagsoup-*.jar,
tomcat-api.jar,
tomcat-coyote.jar,
tomcat-dbcp.jar,
tomcat-i18n-*.jar,
tomcat-jdbc.jar,
tomcat-jni.jar,
tomcat-juli-adapters.jar,
tomcat-juli.jar,
tomcat-util-scan.jar,
tomcat-util.jar,
tomcat-websocket.jar,
tools.jar,
websocket-api.jar,
wsdl4j*.jar,
xercesImpl.jar,
xml-apis.jar,
xmlParserAPIs-*.jar,
xmlParserAPIs.jar,
xom-*.jar
user.country : US
user.dir : E:\Program Files\Atlassian\Jira\bin
user.home : C:\Users\intadmin
user.language : en
user.name : intadmin
user.script :
user.timezone : UTC
user.variant :

06-Sep-2022 12:32:27.233 INFO [main] org.apache.coyote.AbstractProtocol.start Starting ProtocolHandler ["http-nio-8383"]
06-Sep-2022 12:32:27.236 INFO [main] org.apache.tomcat.util.net.NioSelectorPool.getSharedSelector Using a shared selector for servlet write/read
06-Sep-2022 12:32:27.252 INFO [main] org.apache.coyote.AbstractProtocol.start Starting ProtocolHandler ["https-openssl-nio-8445"]
06-Sep-2022 12:32:27.255 INFO [main] org.apache.catalina.startup.Catalina.start Server startup in 31187 ms
06-Sep-2022 12:32:27.261 SEVERE [main] org.apache.catalina.core.StandardServer.await StandardServer.await: create[localhost:8005]:
java.net.BindException: Address already in use: JVM_Bind
at java.net.DualStackPlainSocketImpl.bind0(Native Method)
at java.net.DualStackPlainSocketImpl.socketBind(DualStackPlainSocketImpl.java:102)
at java.net.AbstractPlainSocketImpl.bind(AbstractPlainSocketImpl.java:513)
at java.net.PlainSocketImpl.bind(PlainSocketImpl.java:180)
at java.net.ServerSocket.bind(ServerSocket.java:375)
at java.net.ServerSocket.<init>(ServerSocket.java:237)
at org.apache.catalina.core.StandardServer.await(StandardServer.java:414)
at org.apache.catalina.startup.Catalina.await(Catalina.java:776)
at org.apache.catalina.startup.Catalina.start(Catalina.java:722)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at org.apache.catalina.startup.Bootstrap.start(Bootstrap.java:345)
at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:476)
06-Sep-2022 12:32:27.264 INFO [main] org.apache.coyote.AbstractProtocol.pause Pausing ProtocolHandler ["http-nio-8383"]
06-Sep-2022 12:32:27.629 INFO [main] org.apache.coyote.AbstractProtocol.pause Pausing ProtocolHandler ["https-openssl-nio-8445"]
2022-09-06 12:32:27,746+0000 JIRA-Bootstrap INFO [c.a.j.config.database.SystemDatabaseConfigurationLoader] Reading database configuration from E:\Program Files\Atlassian\Application Data\Jira\dbconfig.xml
06-Sep-2022 12:32:28.024 INFO [main] org.apache.catalina.core.StandardService.stopInternal Stopping service [Catalina]
2022-09-06 12:32:28,077+0000 JIRA-Bootstrap INFO [c.a.j.config.database.SystemDatabaseConfigurationLoader] Reading database configuration from E:\Program Files\Atlassian\Application Data\Jira\dbconfig.xml
2022-09-06 12:32:28,079+0000 JIRA-Bootstrap INFO [c.a.j.config.database.SystemDatabaseConfigurationLoader] Reading database configuration from E:\Program Files\Atlassian\Application Data\Jira\dbconfig.xml
2022-09-06 12:32:30,431+0000 JIRA-Bootstrap INFO [c.a.j.config.database.SystemDatabaseConfigurationLoader] Reading database configuration from E:\Program Files\Atlassian\Application Data\Jira\dbconfig.xml
2022-09-06 12:32:30,565+0000 JIRA-Bootstrap INFO [c.a.jira.startup.JiraStartupLogger]

___ Starting the JIRA Plugin System _________________

2022-09-06 12:32:32,170+0000 JIRA-Bootstrap ERROR [c.a.jira.startup.SystemPluginsEnabledHealthCheck] We couldn't start the following plugins:
- jira.webresources (jira.webresources)
- com.atlassian.plugin.jslibs (com.atlassian.plugin.jslibs)
- com.atlassian.frontend.atlassian-frontend-runtime-plugin (com.atlassian.frontend.atlassian-frontend-runtime-plugin)

This is my Console Logs after these logs automatically console terminating

IATVirtusa Virtusa

06-Sep-2022 12:31:54.916 WARNING [main] org.apache.tomcat.util.net.SSLHostConfig.setProtocols The protocol [TLSv1.3] was added to the list of protocols on the SSLHostConfig named [_default_]. Check if a +/- prefix is missing.
06-Sep-2022 12:31:55.008 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Server version name: Apache Tomcat/8.5.72
06-Sep-2022 12:31:55.009 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Server built: Oct 1 2021 15:15:33 UTC
06-Sep-2022 12:31:55.009 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Server version number: 8.5.72.0
06-Sep-2022 12:31:55.009 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log OS Name: Windows Server 2019
06-Sep-2022 12:31:55.010 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log OS Version: 10.0
06-Sep-2022 12:31:55.010 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Architecture: amd64
06-Sep-2022 12:31:55.010 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Java Home: C:\Program Files\Java\jdk1.8.0_341\jre
06-Sep-2022 12:31:55.011 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log JVM Version: 1.8.0_341-b10
06-Sep-2022 12:31:55.011 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log JVM Vendor: Oracle Corporation
06-Sep-2022 12:31:55.011 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log CATALINA_BASE: E:\Program Files\Atlassian\Jira
06-Sep-2022 12:31:55.012 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log CATALINA_HOME: E:\Program Files\Atlassian\Jira
06-Sep-2022 12:31:55.012 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Djava.util.logging.config.file=E:\Program Files\Atlassian\Jira\conf\logging.properties
06-Sep-2022 12:31:55.013 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager
06-Sep-2022 12:31:55.013 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Xms384m
06-Sep-2022 12:31:55.014 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Xmx2048m
06-Sep-2022 12:31:55.014 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -XX:InitialCodeCacheSize=32m
06-Sep-2022 12:31:55.015 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -XX:ReservedCodeCacheSize=512m
06-Sep-2022 12:31:55.015 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Djava.awt.headless=true
06-Sep-2022 12:31:55.016 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Datlassian.standalone=JIRA
06-Sep-2022 12:31:55.016 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Dorg.apache.jasper.runtime.BodyContentImpl.LIMIT_BUFFER=true
06-Sep-2022 12:31:55.017 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Dmail.mime.decodeparameters=true
06-Sep-2022 12:31:55.018 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Dorg.dom4j.factory=com.atlassian.core.xml.InterningDocumentFactory
06-Sep-2022 12:31:55.019 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -XX:-OmitStackTraceInFastThrow
06-Sep-2022 12:31:55.019 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Djava.locale.providers=COMPAT
06-Sep-2022 12:31:55.020 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Datlassian.plugins.startup.options=
06-Sep-2022 12:31:55.026 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Djdk.tls.ephemeralDHKeySize=2048
06-Sep-2022 12:31:55.026 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Djava.protocol.handler.pkgs=org.apache.catalina.webresources
06-Sep-2022 12:31:55.027 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Xloggc:E:\Program Files\Atlassian\Jira\bin\..\logs\atlassian-jira-gc-%t.log
06-Sep-2022 12:31:55.027 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -XX:+UseGCLogFileRotation
06-Sep-2022 12:31:55.028 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -XX:NumberOfGCLogFiles=5
06-Sep-2022 12:31:55.028 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -XX:GCLogFileSize=20M
06-Sep-2022 12:31:55.029 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -XX:+PrintGCDetails
06-Sep-2022 12:31:55.030 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -XX:+PrintGCDateStamps
06-Sep-2022 12:31:55.030 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -XX:+PrintGCTimeStamps
06-Sep-2022 12:31:55.037 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -XX:+PrintGCCause
06-Sep-2022 12:31:55.050 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -XX:+ExplicitGCInvokesConcurrent
06-Sep-2022 12:31:55.053 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Dignore.endorsed.dirs=
06-Sep-2022 12:31:55.054 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Dcatalina.base=E:\Program Files\Atlassian\Jira
06-Sep-2022 12:31:55.056 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Dcatalina.home=E:\Program Files\Atlassian\Jira
06-Sep-2022 12:31:55.057 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Djava.io.tmpdir=E:\Program Files\Atlassian\Jira\temp
06-Sep-2022 12:31:55.058 INFO [main] org.apache.catalina.core.AprLifecycleListener.lifecycleEvent Loaded Apache Tomcat Native library [1.2.31] using APR version [1.7.0].
06-Sep-2022 12:31:55.058 INFO [main] org.apache.catalina.core.AprLifecycleListener.lifecycleEvent APR capabilities: IPv6 [true], sendfile [true], accept filters [false], random [true], UDS [{4}].
06-Sep-2022 12:31:55.059 INFO [main] org.apache.catalina.core.AprLifecycleListener.lifecycleEvent APR/OpenSSL configuration: useAprConnector [false], useOpenSSL [true]
06-Sep-2022 12:31:55.081 INFO [main] org.apache.catalina.core.AprLifecycleListener.initializeSSL OpenSSL successfully initialized [OpenSSL 1.1.1l 24 Aug 2021]
06-Sep-2022 12:31:55.524 INFO [main] org.apache.coyote.AbstractProtocol.init Initializing ProtocolHandler ["http-nio-8383"]
06-Sep-2022 12:31:55.588 INFO [main] org.apache.coyote.AbstractProtocol.init Initializing ProtocolHandler ["https-openssl-nio-8445"]
06-Sep-2022 12:31:56.062 INFO [main] org.apache.tomcat.util.net.NioSelectorPool.getSharedSelector Using a shared selector for servlet write/read
06-Sep-2022 12:31:56.067 INFO [main] org.apache.catalina.startup.Catalina.load Initialization processed in 1713 ms
06-Sep-2022 12:31:56.081 INFO [main] org.apache.catalina.core.StandardService.startInternal Starting service [Catalina]
06-Sep-2022 12:31:56.082 INFO [main] org.apache.catalina.core.StandardEngine.startInternal Starting Servlet engine: [Apache Tomcat/8.5.72]
06-Sep-2022 12:32:27.233 INFO [main] org.apache.coyote.AbstractProtocol.start Starting ProtocolHandler ["http-nio-8383"]
06-Sep-2022 12:32:27.236 INFO [main] org.apache.tomcat.util.net.NioSelectorPool.getSharedSelector Using a shared selector for servlet write/read
06-Sep-2022 12:32:27.252 INFO [main] org.apache.coyote.AbstractProtocol.start Starting ProtocolHandler ["https-openssl-nio-8445"]
06-Sep-2022 12:32:27.255 INFO [main] org.apache.catalina.startup.Catalina.start Server startup in 31187 ms
06-Sep-2022 12:32:27.261 SEVERE [main] org.apache.catalina.core.StandardServer.await StandardServer.await: create[localhost:8005]:
java.net.BindException: Address already in use: JVM_Bind
at java.net.DualStackPlainSocketImpl.bind0(Native Method)
at java.net.DualStackPlainSocketImpl.socketBind(DualStackPlainSocketImpl.java:102)
at java.net.AbstractPlainSocketImpl.bind(AbstractPlainSocketImpl.java:513)
at java.net.PlainSocketImpl.bind(PlainSocketImpl.java:180)
at java.net.ServerSocket.bind(ServerSocket.java:375)
at java.net.ServerSocket.<init>(ServerSocket.java:237)
at org.apache.catalina.core.StandardServer.await(StandardServer.java:414)
at org.apache.catalina.startup.Catalina.await(Catalina.java:776)
at org.apache.catalina.startup.Catalina.start(Catalina.java:722)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at org.apache.catalina.startup.Bootstrap.start(Bootstrap.java:345)
at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:476)
06-Sep-2022 12:32:27.264 INFO [main] org.apache.coyote.AbstractProtocol.pause Pausing ProtocolHandler ["http-nio-8383"]
06-Sep-2022 12:32:27.629 INFO [main] org.apache.coyote.AbstractProtocol.pause Pausing ProtocolHandler ["https-openssl-nio-8445"]
06-Sep-2022 12:32:28.024 INFO [main] org.apache.catalina.core.StandardService.stopInternal Stopping service [Catalina]
06-Sep-2022 12:33:22.465 WARNING [localhost-startStop-1] org.apache.catalina.loader.WebappClassLoaderBase.clearReferencesThreads The web application [ROOT] appears to have started a thread named [plugin-transaction-0] but has failed to stop it. This is very likely to create a memory leak. Stack trace of thread:
sun.misc.Unsafe.park(Native Method)
java.util.concurrent.locks.LockSupport.parkNanos(LockSupport.java:215)
java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject.awaitNanos(AbstractQueuedSynchronizer.java:2078)
java.util.concurrent.ScheduledThreadPoolExecutor$DelayedWorkQueue.take(ScheduledThreadPoolExecutor.java:1093)
java.util.concurrent.ScheduledThreadPoolExecutor$DelayedWorkQueue.take(ScheduledThreadPoolExecutor.java:809)
java.util.concurrent.ThreadPoolExecutor.getTask(ThreadPoolExecutor.java:1074)
java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1134)
java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
java.lang.Thread.run(Thread.java:750)
06-Sep-2022 12:33:22.491 INFO [main] org.apache.coyote.AbstractProtocol.stop Stopping ProtocolHandler ["http-nio-8383"]
06-Sep-2022 12:33:22.499 INFO [main] org.apache.coyote.AbstractProtocol.stop Stopping ProtocolHandler ["https-openssl-nio-8445"]
06-Sep-2022 12:33:22.503 INFO [main] org.apache.coyote.AbstractProtocol.destroy Destroying ProtocolHandler ["http-nio-8383"]
06-Sep-2022 12:33:22.504 INFO [main] org.apache.coyote.AbstractProtocol.destroy Destroying ProtocolHandler ["https-openssl-nio-8445"]
This is my Logs inside JIRA-HOME/logs/catalina.out

Jack Brickey

Yep good call on additional info.

Fabio Racobaldo _Catworkx_

Hi @IATVirtusa Virtusa ,

06-Sep-2022 12:32:27.261 SEVERE [main] org.apache.catalina.core.StandardServer.await StandardServer.await: create[localhost:8005]:
java.net.BindException: Address already in use: JVM_Bind

it means the port 8005 is already used by another application.

Fabio

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