Hi, I am working for an organisation x and have setup 3 agents for organisation y. I have been set myself as an org admin and i have invited 3 users in the Service Desk Team role for the same project. However, JIRA Service Management is counting my email as a licencee as well and therefore taking the number of licenced users to 4 and moving it to the standard tier. I have been told previously that through some mechanism i can exclude myself from being included in the licenced users. Can anyone please guide me how do i do that?
