nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Jira doesn´t start

Andre Meier_m79meg

Hi all,

if i start Jira and open the host in the web browser, i can the the plugin initialization. AFter that is finished, i get the follwoing issue.

java.lang.RuntimeException: javax.servlet.ServletException: com.google.common.util.concurrent.ExecutionError: java.lang.NoClassDefFoundError: com/atlassian/jira/plugin/webfragment/model/JiraWebLabel

I tried to clean up cache but that didn´t help.

Is there someone who can help me out with this problem?

Accepted answers

Craig Nodwell_7eve9b

Hi @Andre Meier as Nic mentioned the error in the logs will go a long way here into someone helping you.

All comments

Nic Brough -Adaptavist-

Welcome to the Atlassian Community!

What are the other errors in the logs?

Craig Nodwell_7eve9b

Hi @Andre Meier as Nic mentioned the error in the logs will go a long way here into someone helping you.

Andre Meier_m79meg

Hi @Craig Nodwell , @Nic Brough -Adaptavist-

The logfile is showing this lines

2022-08-27 11:55:48,787+0200 Caesium-1-1 INFO [c.a.jira.startup.CacheWarmerLauncher] Warmed cache(s) in 40040 ms.
2022-08-27 11:55:56,335+0200 Caesium-1-4 INFO [c.a.jira.upgrade.UpgradeScheduler] Running scheduled upgrades
2022-08-27 11:55:56,451+0200 Caesium-1-4 INFO [c.a.jira.upgrade.LoggingUpgradeService] run upgrades has started
2022-08-27 11:55:56,937+0200 Caesium-1-4 INFO [c.a.j.upgrade.util.BuildNumberDao] Setting current build number to 813000
2022-08-27 11:55:56,953+0200 Caesium-1-4 INFO [c.a.jira.upgrade.UpgradeIndexManager] There are no reindex requests of type [IMMEDIATE, DELAYED] so none will be run
2022-08-27 11:55:56,953+0200 Caesium-1-4 INFO [c.a.j.upgrade.util.BuildNumberDao] Setting current version to 8.13.0
2022-08-27 11:55:56,953+0200 Caesium-1-4 INFO [c.a.j.upgrade.util.BuildNumberDao] Setting downgrade version to 7.1.2
2022-08-27 11:55:56,968+0200 Caesium-1-4 INFO [c.a.jira.upgrade.LoggingUpgradeService] run upgrades has finished successfully, and took 517 milliseconds to process.
2022-08-27 11:55:56,968+0200 Caesium-1-4 INFO [c.a.jira.upgrade.UpgradeScheduler] JIRA upgrades completed successfully
2022-08-27 11:55:56,968+0200 Caesium-1-4 INFO [c.a.jira.upgrade.UpgradeScheduler] Plugins upgrades completed successfully
2022-08-27 11:55:56,968+0200 Caesium-1-4 INFO [c.a.jira.upgrade.UpgradeIndexManager] Reindexing is not allowed after this upgrade and there is no immediate reindex requests