How to use custom message field (view) on transition screen

Question

HI All

I want to use  custom message field (view only ) on transition screen along with comment.

Comment seems to be populating. but not message.

Can anyone help me with this.

regards,

Supriya

Joao Zampa · Answer

Worked for me the above as well.

Thanks for posting this.

Supriya.Mandale · Answer

Hi ,

It worked when I used custom message field (edit only ) instead of (view only ) on transition screen.

regards,
Supriya

Nic Brough -Adaptavist- · Answer

I think they are talking about the message fields provided by the Jira Toolkit app (Atlassian, free, and installed in Cloud automatically)