Move cloned issues to top of the backlog

Question

When new tickets are created, they are moved to the bottom of the Backlog and that is fine.

In case of Cloned issues, we want to have them moved to the top of the Backlog.

We haven used some automation before, but I can't find the function 'move to top of the Backlog'. I know it should be possible to update the Rank field, but I have no idea how I can update Rank so that the newly created ticket is moved to the top of the Backlog.

Please send me your ideas :-)

Stefan Salzl · Answer

Hi @Richard den Dulk ,

Originally I have "only" been a scrum Master too ;)  It´s not about another add-on. The RestAPI is something that exists already within your Jira.

If you have engineers in your team or an admin by your hand it would 'only' be creating an API call that you than could include into your automation rule. So it´s not "really" a big development deal for engineers.

Furthermore: The JQL is an internal query language to search for issues. So to say: the output of a JQL is always a list off issues. everything else (like the rank or a value of a field) is kind of a property of those issues. A JQL can filter issues based on these but it cannot return the rank as a result of a jql.

Best
Stefan

Richard den Dulk · Answer

Hi @Stefan Salzl ,

Sorry for the late reply.

I red your remarks and I also found the similiar post earlier. I am a 'non developing' scrum master in an organization where  add-ons are hard to get. So your remarks didn't help and that is the reason why I didn't reply.
I do understand the automation function in Jira, but I can not code. So I need a no-code solution. Maybe it is possible to get the highest rank via a JQL statement and somehow change the rank of the new story via the Jira automation function?

Otherwise I will have to wait until 'move to top of the Backlog' is provided in the Jira automation. I believe this is already a function in Jira, so it shouldn't be hard to implement.

Thanks for your reminder,

Richard

Stefan Salzl · Answer

Hi @Richard den Dulk

Could you try the mentioned options? Any feedback from your side?

Best
Stefan