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Reporter field not viewable by certain staff members

Pete P_lbwqsx

For one of my projects not all users are able to view the "Reporter" field on the create screen. It is on all the appropriate screens (including create) and is required in the field configuration scheme. I as admin can view the field, but for example our QA testers are unable to view it. The same is true regardless of issue type. Any idea what could be causing this behavior?

Accepted answers

Pete P_lbwqsx

I figured it out... the issue was that "Modify Reporter" permission was different for this particular project.

All comments

Mohamed Benziane

Hi,

It could be a plugin like Scriptrunner (Behaviour) that hide the field based on the project role. May be they have hide this field using "Configure fields" in the create screen.

Pete P_lbwqsx

Thanks I checked and don't see any scripts / behaviors related to this field.

Pete P_lbwqsx

I figured it out... the issue was that "Modify Reporter" permission was different for this particular project.

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