Upon doing a routine plug-in update, the plug-in manager shows the following error when it tries to enable the plug-in:
"This plugin failed to enable. Your license may be invalid. Please refer to the logs for more information."
The statement "Your license may be invalid." is incorrect since the plug-in manager also happily reports:
Version: 6.3.2.2
Developer: Atlassian
Plugin key: com.pyxis.greenhopper.jira
License details: 50-user commercial license, Standard, expires 01/May/14 7:00 AM
License status: Valid
The atlassian-greenhopper.log shows that I was previously running with v6.3.2.1 since 4th Oct 2013 but shows no further activity once the upgrade was performed (i.e., the last log entry just shows v6.3.2.1 plugin being stopped).
The atlassian-jira.log shows an error entry as follows:
"/rest/plugins/1.0/com.pyxis.greenhopper.jira-key [atlassian.plugin.manager.DefaultPluginManager] There was an error loading the descriptor 'GH AUI for JIRA5x Resources' of plugin 'com.pyxis.greenhopper.jira'. Disabling"
Our JIRA installation information is:
| |
|
| Version |
5.2.11 |
| Build Number |
854 |
| Build Date |
Mon Apr 15 00:00:00 PDT 2013 |
| Build Revision |
ef00d61167c699f0d87337863e0e6af1bc04b04e
|