Hello,
I have the problem that only 1 person in our whole Jira is not able to tag people in comments.
He has the exact permissions as every other team member (which are able to tag each other).
I tried other permissions and project roles/groups/ adding a single user and so on. Nothing works.
We tried disabling the autocomplete option in Confluence settings and enable them again, because I read that in another article here, it does not work either.
Different browsers + incognito mode, no success.
I went to the User Management and logged into his Account, again it does not work.
Is there any other place, where I might have to change something?
In the board settings maybe?
It does not give him an empty field when he tries to tag someone, the @ does not even turn blue.

Thanks in advance 🙏🏻
-Vanessa