.
Hi
Old tickets is tickets what are opened more than x time? or tickets what have been cloned into another project?
Hi @NTNT
What is open for you?
Go to project settings -> automation and add new rule. Use Scheduled trigger and provide a JQL depending on your need. Then add an action (Transition Issue) and choose the destination step for automatic status change.
Thanks for your help Tansu. Greatly appreciated
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