Incoming mail and protocols IMAP/Pop OAuth 2.0

Fernando Passos

Hi Guys.

I'm trying to use incoming email, I'm getting the following error:

Messaging Exception in service 'com.atlassian.jira.service.services.mail.MailFetcherService$MessageProviderImpl' when getting mail: YTJ3 BAD User is authenticated but not connected.javax.mail.MessagingException: YTJ3 BAD User is authenticated but not connected.
The connection is no longer open, messages marked as deleted will not be purged from the remote server: outlook.office365.com until the next run.

Note: The connection via OAuth 2.0 (IMAP) is working.

JIRA Server 8.13.2

 

Cristina Axentoi

Same problem here even if the connection via OAuth 2.0 (IMAP) is working as expected.