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Jira error can't tell which database using

Hi Everyone,

we have recently upgrade our Jira instance from 8.13 to 8.20 everything went well and in last we are getting below error. although there is an option to ignore and continue, we would like to know what is causing this error. attaching a snip for reference

Jira error.PNG

Accepted answers

Mayur Jadhav_30osel

Hello @vivekrao_k .

Hope you are doing well!!

As from the screenshot, Your database version is not compatible with your Jira version. Either upgrade your Jira or Database to be compatible.

As of now you can click Ignore all warning and Continue.

Regards,
Mayur

All comments

Mayur Jadhav_30osel

Hello @vivekrao_k .

Hope you are doing well!!

As from the screenshot, Your database version is not compatible with your Jira version. Either upgrade your Jira or Database to be compatible.

As of now you can click Ignore all warning and Continue.

Regards,
Mayur

Hi Mayur,

Thank you for the response. i am using Jira 8.20.11 and mysql 8.0.21 and according to atlassian document it is supportive version.

Thanks,

vivek

Mayur Jadhav_30osel

@vivekrao_k , I have just checked 8.20.11 is compatible with 8.0 version. I would suggest your open support ticket with Atlassian to check.

Just now raised, lets see what would be the solution

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