Managing Site and Organization admins

Question

Hi, I'm trying give users site/organization admin role but it looks that these are the same.

under "directory" I have a group called "site-admins" but it seems to promote users to organization admins when I'm adding  them to it.

Under 'Settings' I don't have any "Administrators" button on the left side.

(also, if you know how to manage these using APIs)

Help would be much appreciated, thanks!

Connor_lld39i · Answer

I'm not 100% certain, but it sounds like your Atlassian org might be using the new "improved user management" experience. My org is still on the old user management UI, and when I added a test user to the site-admins group, he was only provided site admin permissions without organization admin permissions.

Admin acme-deepcred · Answer

It seems that if I add a user to side-admin group it has a tag next to it that says he's also an org admin. Do you know why is that?

Connor_lld39i · Answer

Hi @Admin acme-deepcred If I understand it correctly, an organization admin is automatically granted site admin permissions as they're the highest level of administrator. You can make a user a site admin, but not org admin, by adding them to the site-admins group. Here's the related Atlassian documentation.