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How to Make an automation to compare

Hello,

I don't know if am I choosing the right way or not but I have to ask about it experts.

I have an issue type (user leaving) in the Jira server.

In the user leaving issue, we have a Full Name field. at the specific status, I want to compare the Full Name value with the assignee's name in all of the issues in all projects. If the assignee's name is equal to the Full Name field eventually list the issues and email them.

I'm not very good with JQL and search for anything that I want on the net.

Is this even possible with automation? or do I have to think about script runner?

Thank you

Accepted answers

does "Full Name" field is a free text field or user picker field?

All comments

does "Full Name" field is a free text field or user picker field?

I'm pretty sure it can be done in automation, just let me know about the field and I will try to tell you how to implement it.

The Full Name is a free text field.

I do this but it just returns one issue while I searched it has to return 5 issues in the email.

@CRS123456 your automation seems to be ok.

Did you check just your JQL, does it return all the issues you want?

Does your issue is in the JQL step or the email step?

Can you share a screenshot of the email step too?

@Bill Sheboy @Nir Haimov Thank you, guys.

Finally, I found the answer. I'm a seeker finder. I want to scream.

In this topic, I learned something new. very helpful.

Well done!

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