How to add new issue status category?

Inna S

We've defined a column on a Kanban board to park all the 'not to be done' Initiatives.

Trying to map this column to the state, I see no reasonable match. 

So I try to create a new state 'Graveyard' for these item. And the prompt has 3 options of the State Category that I have to choose from: To Do, In Progress, Done.

The Graveyard does not fall into any of these. 

And while I certainly can create a filter or add yet another custom field to mark items that reached their 'will not be done' stage, this would be an ugly workaround. 

I saw some discussion on the subject here, but it was a couple of years ago and it did not have the satisfactory answer.

So what is the solution for 

a) 'not to be done' status

b) adding custom status categories

 

Thank you

Walter Buggenhout

Hi @Inna S,

2 things here: status categories are:

• to do (grey) > means no work has been done yet and issue waits to be started.
• in progress (blue) > means an issue is actively being worked on.
• done (green) > means no work is to be done anymore.

You cannot extend that list.

However, Jira has the concept of resolution for this. One of the default resolutions is won't fix. Which would perfectly fit your needs. While the status category indicates (for done issues) that no more work is needed, your resolution explains how it was put in that state.

This is why in every workflow transition into a done status, you should either set the resolution field automatically to the desired value, or let your users choose the desired resolution from a transition screen.

Hope this helps!