I need to copy few fields from an issue to another issue in another project. How to do it?

Question

I need to copy a few fields from an issue to another issue in another project. How to do it?Can it be done via Jira Automation? Pls. suggest.

John Funk · Answer

Hi Vinay,

When automation creates the tickets in Project 2 and project 3, are they linked to the ticket in project 1? If so, how is that done? If not, can they be?

Fabian Lim · Answer

Yes it's possible, you will need global automation permissions. This is what I would propose, you may have to play with the details.

Trigger: when field changes on the participant custom field

Condition: check that is either project 2 or 3

Action: create variable and put the custom field above

Branch: to the parent ticket via the linked relationship you set in the creation of ticket

Action: edit se custom field with the variable created above.

Good luck

Vinay Sharma_azcjdc · Answer

Thanks @Fabian Lim

Here is the scenario;

Project-1 needs training participants details from Project-2 and Project-3.

An automation rule already created to create tickets in project-2 and project-3 respectively requesting data for "no. of participants" in a training from each project

Based on the above request, project-2 and project-3, update the data of "training participants" in their respective tickets in project-2 & project-3

Now, the participants data from project-2 and project-3 needs to be copied in project-1 ticket, which requested the participants data (Here in I need inputs. Can it be done via Jira Automation and how?)