Jira is unable to perform a background re-index at this time because the index files are either miss

Question

Hi team,

Recently upgraded my Jira version 8.15 to 8.22, and PostgreSQL 14.4 Version and Open JDK is 11 version after the upgrade we are facing the Re-indexing issue and i try to restart and Re-indexing also. But it's not working can anyone please help me with this issue

Craig Nodwell_7eve9b · Answer

ugghhh @G Ashok it's worked for me in the past.  :(   I would suggest that you give support a call.

G Ashok · Answer

Hi @Craig Nodwell I did the same also but the issue is not resolved

Craig Nodwell_7eve9b · Answer

Hi @G Ashok have a look at this page
And here's another one that might help as well.