I can't login to my account

Question

Hello,

I can't login with my personal account to access Bitbucket anymore and I get stuck at this screen:

I don't know what else I can do to log in in bitbucket.

Regards,

Yolanda.

Yolanda Galera · Answer

Hi Theodora,

It's solved now, I can access the bitbucket account :)

Thanks!

Yolanda.

Theodora Boudale · Answer

Hi Yolanda,

Your Bitbucket Cloud account was set to inactive, which I believe is the reason for the error you are seeing.

I went ahead and reactivated it, could you please try to log in now and let me know how it goes?

Kind regards,
Theodora