Problem with license after update 7.3 to 7.4

Question

Hi Team

We are in the process of upgrading our version of confluence from version 7.3.1 to version 7.4.17. Currently we have already upgraded, but now our WIKI shows this:

License Inconsistency: Confluence support and upgrades for your current license have expired.
You'll need to supply a valid license key. Confluence can't start without this.
If you have a new license, please enter it on this page and restart.

http://wiki.thepeakbeyond.com:8090/

Please let me know how can resolver this or what other information do you need.

Regards

Leo

Fabio Racobaldo _Catworkx_ · Answer

Hi @Leonardo Chavez ,

welcome to the Atlassian community!

Unfortunately, after license expiration you can't upgrade to a newer version.

Fabio

Dirk Ronsmans · Answer

Be sure to check your https://my.atlassian.com to see if you have any newer licenses available to you.

Nic Brough -Adaptavist- · Answer

Welcome to the Atlassian Community!

Your licence entitles you to use any version of Confluence released before the end date on your licence.

So my guess is that your licence expired on, or before 2nd June this year.

You'll need to get it renewed, or change your upgrade target to an older version that was released before the expiry date.  (Renewal will give you the simple option of just pasting a new key into the licence box)